FAQs

OUR FAQ'S

Frequently Ask Questions

If you’re a client and you’re still having issues, then give us a call on +371 26 994 757 and we’ll be more than happy to help.

Our SCM Cloud is a Suite of applications designed for supply chains, which includes Enterprise resource planning (ERP), Warehouse management system (WMS), Fleet management system (FMS), HR & Finance management and other related products.

We include a Service Level Agreement (SLA), along with each of our cloud products. Although we wish and do everything to provide a 100% SLA to our clients, we are realistic. Our SLA guarantees 99.90% uptime for all our products.

Not at all! You can run idvantex WMS or any of our applications if you have internet connection and a device capable of handling powerful web applications through a web browser.

Alternatively, an iOS/Android device where you can install the application for free.

Proactive IT support

Delivered by a combination of remote monitoring and management tools, and skilled engineers that speak English

IT Consultancy

We specialise in updating our customers’ IT infrastructures, commonly involving a migration to Microsoft 365

IT Security

We provide best of breed ‘Syn security’ through the combination of Sophos firewall, antivirus and email security

Big Data & Analytics

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Marketing

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Software Development

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